The supplier will send the products to the distribution warehouse, from where products will leave to their final destination that will be the address that the buyer establishes. Each time an order is sent, the buyer will receive an email.

The cost of transport will be free in the case of standard peninsular shipping. For other shipping destinations, the costs will be indicated in the breakdown of the order.

Once the payment is confirmed, the purchase summary that corresponds to the order will be available on the website. It can be visualized in the link: "My Orders", after the confirmation 1e-mail is sent.

Satislent will ask its customers to choose the place of delivery, specifying their address, office or center where they want the product to be delivered. The delivery period in the event that stocks of products purchased are available ranges from 1 to 5 business days.

Each delivery is considered completed after the carrier has successfully delivered the product to the customer and has materialized it by carrier’s control system. It is up to the recipient to check the order at the time of delivery and then make any claim that is justified, or even reject the package if it has been opened or if there is evidence of deterioration.

Reservations and complaints must be addressed to Satislent by email at the following address: